The ShopAssist project is one of our Ilkley & District Good Neighbours schemes. It aims to enhance the mental and physical health of our community by enabling people to get out of their homes on a regular basis and facilitating access to a range of healthy foods. The project connects elderly or infirm people with volunteers who spare a couple of hours a week helping with their shopping at a local supermarket.


A Local Lifeline

Could you spare a couple of hours a week? ShopAssist clients are initially visited at home by the scheme co-ordinator to find out what their requirements are. They are then introduced to a ShopAssist volunteer so that mutually convenient dates and times can be arranged. The next step is for the client to be collected from their own home and taken to a local supermarket of their choice at the pre-arranged time. Assistance and good company is provided during shopping and the client will be taken back home. Help will be given to unpack shopping, etc, if required.

All Good Neighbours volunteers working on the ShopAssist scheme recognise the relationship of trust involved in their role and work within the organisation's Code of Confidentiality. Ilkley & District Good Neighbours undertake to train their volunteers in key aspects of Health and Safety and all undertake a Disclosure & Barring Service (previously known as Criminal Records Bureau) check.




Who qualifies for this service?

People of all ages who are unable to shop independently, perhaps for some of the following reasons... 

  • Health has deteriorated
  • Supporting relative has moved away or is temporarily unable to assist
  • Requires support following a brief stay in hospital
  • Blind or partially sighted
  • Disability hinders access to shops

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Last Updated on Friday, 01 August 2014 08:21